United nations Lady Finland, the latest National Committee regarding Un entity serious about gender equivalence, needed to focus on the huge visualize within the fundraising and serve the needs of its month-to-month donors greatest. Sofigate helped United nations Girls Finland put studies and you will recommendations out of numerous supply and you may expertise towards Sales force, and that turned into an element of the product for handling all the company’s electronic month-to-month donor fundraising – out of donor data so you can charging you.
Us Lady Finland, the fresh new Federal Panel out-of Un organization serious about gender equality, had a need to concentrate on the big visualize during the fundraising and you will suffice the needs of the month-to-month donors best.
Sofigate helped Un People Finland put research and you can advice regarding numerous supplies and you will systems for the Sales team, and therefore turned part of the unit to possess handling all businesses electronic monthly donor fundraising – out of donor research in order to charging you.
Which have an electronic month-to-month donor fundraising process that has grown to become mainly automatic, Us Ladies Finland might have been capable redirect information to at least one of their essential work: better providing the needs of month-to-month donors.
United nations Females ‚s the Un entity seriously interested in sex equivalence additionally the empowerment of females. An international champion for females and you will females, United nations Ladies was centered in order to speeds advances into the fulfilling their needs international. Inside the 2018, Us Ladies National Panel out of Finland discover their dated asking system was in the near future getting obsolete. Yet another tool are called for, and Us People Finland wanted to modify to a scene-classification CRM program that would speed up it’s month-to-month donor fundraising process that had before needed an abundance of manual work.
“We lacked a very clear total view of our monthly donor fundraising. Pointers is actually thrown occasionally, and you will our very own billing program is totally old,” United nations Ladies Fundraising Director Henna Husso states.
Sofigate lead Un Female Finland in order to Salesforce, the newest planet’s #1 buyers dating administration program. The trick recommendations off various other supplies was integrated into Sales team, away from month-to-month donor investigation so you’re able to asking info and you may payment purchases.
“I planned to help Us Females Finland out from the trap from numerous assistance and offer her or him an integrated look at its digital fundraising,” shows you Sofigate’s Solution Architect Johannes Perret.
Whenever developing a different program with her, the answer to victory is good interaction. How can you get a hold of well-known ground when unveiling reducing-line tech and you may new clients methods to an international nonprofit team?
“The key to any doing work matchmaking is right, honest telecommunications. Sofigate’s group have most managed to hear all of us and changes our demands into functioning They selection,” states Husso.
The secret to building lasting They possibilities lays maybe not into the to present the latest companion for the flashiest option, but locating the best complement the requirements of the business. “All of our experts provides thorough experience in taking highly complicated choices, and that contributed to dealing with rigid agenda. But with Un Girls Finland, our very own most significant expertise was being able to listen,” says Perret.
United nations Ladies 
Finland’s CRM opportunity increased out-of a very simple you prefer: in order to suffice month-to-month donors most readily useful. By mostly automating by far the most day-ingesting techniques particularly recharging and you will representative administration, the company has been in a position to reroute important inner information to help you other performs.
“In a nutshell, our company is now able to promote all our donors best service courtesy protected date – that’s not simple to go,” states Husso.
Already, Sofigate continues to indicates United nations Female Finland on how additional procedure will be automated after that as well as on the extra choices provided by Sales team.
“Whatever you have found together with her is that constant invention ‚s the most practical method give. Actually with limited funds, you can keep improving techniques therefore the customer provides a whole lot more tips to focus on crucial really works,” Perret says.