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Croatia Air companies will bring special characteristics to passengers with reduced flexibility, i.e. a passenger whoever actual, scientific otherwise rational condition need private attention and you can/otherwise guidelines that is usually maybe not made available to almost every other passengers, according to the Controls (EC) Zero of the Parliament as well as the new Council towards liberties from handicapped people and you may persons with just minimal flexibility when travel by the sky.

If you prefer assistance through your travel you will need to create a request unique service far ahead of time, preferably 72 days, and never later on than 1 day before departure.

  • When scheduling by the mobile or perhaps in our ticketing workplaces, please tell our representatives which kind of direction you require.
  • Whenever booking to the Croatia Air companies website, excite upload your own demand to

In case you did not wanted this specific service within booking you can always notify our Get in touch with Center from the otherwise +385 1 66 76 555.

Travelers with minimal freedom

If you need me to promote an excellent wheelchair for the traveling, please tell us the fresh the amount to which the versatility was shorter. This specific service is free of charge and you can available for permanently disabled people, older guests, travelers that have easy a fracture (give, foot).

When you are travelling with your own personal wheelchair, delight alert you of their dimensions and you will lbs, people bells and whistles (elizabeth.grams. foldable/non-foldable, sport/electric) and also the particular battery (in the event the battery pack-powered). If your wheelchair are power supply-pushed, it needs to be safely connected to the wheelchair and you can protected from short circuit because of the insulating the fresh terminals (e.g. from the taping more than open terminals or getting plastic material hats). As well, „wet“ electric batteries have to be fragmented and you will secure.

Guests with dysfunctional hearing or attention

A help service to have hearing impaired and you will blind or partially sighted travelers is provided free of charge. Excite alert all of us of the impairment and you may regardless if you are followed from the helpful information canine from the lifetime of scheduling so we is also give the relevant recommendations to your ground group and cabin crew.. You don’t want a great physician’s certification.

People who need medical approval

  • enduring serious diseases, (elizabeth.grams. previous heart infarct, stroke)
  • having big breaks and with palms and/otherwise ft within the casts or splints
  • with present surgery
  • in the 1st couple weeks once a https://datingmentor.org/escort/san-diego/ serious situation have looked
  • becoming directed up to speed within the a lying updates (stretcher people)
  • who need most outdoors or other scientific gizmos on-board
  • travel in order to proceed through hospital treatment

Delight submit (otherwise fax) the form so you’re able to Ustanova za zdravstvenu skrb „Profozic“ (Trnjanska cesta 59, 10000 Zagreb, tel. +385 step 1 6310 824, fax. +385 1 6310 825, e-mail: -profozic.hr) to possess acceptance and you can verification. Occupied inside and confirmed, the shape must be recorded when buying the newest admission and something copy will be connected to the traveler citation whilst need to feel submitted once more throughout the sign in.

Individuals who require getting adopted

Personal escorts have to be about 18 yrs . old, knowledgeable about new escorted passenger’s health condition, in person capable assist the traveler in the eventuality of emergency getting or and emergency evacuation, in a position to praise the brand new escorted traveler to and from the restroom in order to help him make use of it and ready to assist the escorted passenger at any problem all by himself. Medical escorts is person who enjoys experienced adequate medical education, dependent out-of kind of guests trying to find assistance for the trip.

Owners out-of a valid FREMEC

“FREMEC” is actually a typical traveler’s medical credit. Brand new holder of a legitimate FRAMEC was a non-MEDA situation and requires no scientific clearance or escort to possess take a trip. It’s utilized for passenger which have permanent otherwise chronic quicker freedom. So it medical cards should be awarded from the some companies. Croatia Air companies does not question a beneficial FREMEC, however, good FREMEC credit is acceptable towards Croatia Airlines flights.

Fresh air agreeable

Merely organization bottles may be used on-board and you will travelers, request has to built in the fresh passenger’s booking zero later on than just 72 era till the flight. This particular service try billed 60 € each flight.

Traveler needs to be trained to manage this new oxygen container and you may he/she’s so you can sign “Declaration into Transport of Patient In need of Scientific Oxygenation From inside the Flight”. Along with, the form „Disabled passenger suggestions means“ needs to be finished because of the passenger’s physician and you may taken to Ustanova za zdravstvenu skrb „Profozic“ (Trnjanska cesta 59, 10000 Zagreb, tel. +385 1 6310 824, facsimile. +385 1 6310 825, e-mail: -profozic.hr?) having recognition and you can verification.

Smartphone Outdoors Concentrator

The effective use of smartphone clean air concentrators (POC) was welcome and requirements a medical and you can technical approval of Croatia Air companies. Your medical professional should verify their medical has to make use of this tool onboard. Brand new POC devices should be FAA accepted. For newest pointers excite examine right here.

This new traveler must complete the POC and you will INCAD versions. The fresh completed versions need to be provided for Ustanova za zdravstvenu skrb „Profozic“ (Trnjanska cesta 59, 10000 Zagreb, tel. +385 1 6310 824, facsimile. +385 step 1 6310 825, e-mail: -profozic.hr?) to possess approval and you can confirmation.

Exception: On code-show aircraft that have Joined Air companies to/out-of All of us truly the only requirement would be to have a healthcare Confirmation Report finalized by the passenger’s doctor.

Services pet

Trained provider dogs (viewing attention pets, hearing aid educated pet, specially educated pets to greatly help a person with impairment, save your self dogs and search pet):

A guide dog that accompanies deaf, blind otherwise passenger that have paraplegia, is acknowledged free. It’s weight and you will dimensions are not limited. The dog has to be securely harnessed, however muzzled or caged. It doesn’t consume a seat, and is also banned to move within the cabin.

Telefon: +420 777 788 686
E-mail: servis@finnsub.cz

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