The fresh machine the application runs into are almost always flooded meaning you cannot look at your membership it doesn’t matter what the fresh new their mobile phone was, or how well your own cell phone’s lobby is at the time. You’ll think that a financial just who does not have any real locations perform thought raining money into the most other issue to make it half-method really worth playing with, however for Axos, which is simply not the actual situation.
Good morning Colin, We’re sorry you’re that have these problems and you will we’d like to simply help. This isn’t the degree of service we strive to incorporate. I’ve escalated this problem immediately to your compatible party to aid. I appreciate your contacting you. Thank you.
Absolute poor financial I have actually ever come in contact with. Don’t use her or him. It keep funds for no reason upcoming decline to function.
Opened a business Bank account together with a series of difficulties particular small particular highest. A good $ten,000 import wasn’t processed. On line support try non-existent. Phone service isn’t empowered to take any methods. All the disease need to undergo „safe email address“ which takes days, sometimes weeks to respond. Not recommended To own On line Banking.
Good morning Jeffrey, we have been very disappointed to know about this sense. This is simply not the amount of solution we strive to include, and that i features shared your opinions with the teams to assist us boost. I have also escalated their matter therefore the suitable class can be let instantly. Thanks a lot.
I simply got a home loan by this lender. In my opinion Axos is actually elite, persistent and you may thorough; particularly the financing creator labeled as JEAN Areas exactly who worked with me personally, and continously demonstrated confidence and professionalism.I have had skills along with other loan providers just who identify themselves just like the the best otherwise most significant on the market and also the performance try maybe not as good. We speed so it lender a good 5 out of 5 a-listers!
Hey, we have been thus grateful to know you had a good feel with Jean! I see your making the effort to transmit you the viewpoints. Thanks for the 5-star remark!
Axos Lender/Purchase had been among my personal favorite banking companies, until , now it seems they will not care about their customers.
We had written so it remark into 2020: „Completely the best financial experience I’ve had. Customer service is very good and very informative if needed. Expenses spend is very good. Like the consumer software, only an overall higher experience and you will solution.“
Let’s simply state, things have went downhill, hell within the hill to date. I have had a problem with my personal membership going on 3yrs today without one can possibly let me know what are you doing. I in the course of time closed this new account in so far as i hated also, hoping to are priced between scrape. One did not go any benefit. The brand new signed account is still there, I’m able to jump on, but that is regarding it.
We opened a different sort of membership to restore you to definitely membership and now, I can’t availableness brand new account. Its not visible on the portal or perhaps in any of the miss off menus to help you transfer money so you can otherwise away from.
I’m someone person while having given him or her the benefit of the fresh question. We have attempted to get in touch with her or him making them alert to my personal procedure inside multiple implies.
I have emailed him or her straight to both help addresses, features delivered protected texts through the bank site, provides printed many times into the Fb and Myspace.
Of late by , We received an answer shortly after post to help you Facebook, In my opinion…anyhow, new effect mentioned, that we create hear back from their website when you look at the 3-five days, currently(), I have maybe not heard from their website and just have sent various other follow upwards current email address Recommended Site such as for instance I experienced over towards .